Online House Values recognise the importance of protecting the privacy including information provided to us by visitors to our site that includes “Personal Information and Details”.

This Privacy Policy outlines how your personal information is utilised to complete our service to you.

We reserve the right, to modify, update or remove segments of this Privacy Policy at our discretion
This policy is to be read in conjunction with the Terms of Use

Personal information about visitors to is collected only when you submit it your details.

This policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

In the course of providing our services, we collect personal information in a variety of ways. For example, information is collected when you:

  1. Submit a request form that is an enquiry about or request for one of our products or services
  2. Visit our web site

We may from time to time receive and store certain automatic non-identifiable information relating to your use of, and behaviour on the site. For example, we may record information such as the areas of the web site accessed by you. The recording of such information enables us to identify the areas and features of our sites that are most popular.
We may also collect personal information from third party service providers.

We will generally use personal information to:

  1. provide you with the products and services you have requested;
  2. personalise and customise the advertising, products and services included on the site;
  3. manage our business and enhance our products and services;
  4. contact you and allow local area representatives to contact you; ensuring accuracy and relevancy of reports, services supplied.
  5. comply with applicable legal and regulatory requirements.

We do not provide your information to mailing list companies and will not otherwise disclose your personal information without your consent. You should be aware that providing information through our site will result in the information being passed onto the service provider/s and your information may then be held in any way that does not conform with this Privacy Policy. 
We may sometimes use the personal information we collect for a secondary purpose, that is, for use in a way different from the original reason for collection. We will only do this in the following circumstances:

  1. Where you have consented
  2. Where the secondary purpose is directly related to the primary purpose, and you would reasonably expect us to use or disclose the information in such a way or
  3. Where we are permitted or required by law, or it is in the interests of public safety to do so.

Personal information may be disclosed:

  1. Where you have consented;
  2. Where disclosure is necessary to achieve the purpose for which it was submitted;
  3. If we are required or authorised by law to disclose the information.

By providing your personal information you consent to us and our local area representative(s) using your personal information to provide you with the service you have requested. Based on your preference, this may include contacting you by telephone, mail or e-mail to discuss products and services. You also consent to us and our local area representatives, offering you products and/or services that you may be interested in, and this extends to goods or services from us or any third party.

We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.
While we take all reasonable measures to safeguard against the unauthorised disclosure of personal information, we accept no responsibility for the conduct of third parties we have little or no control over .

We provide links to Web sites outside of our web site, as well as to third party Web sites. These linked sites are not under our control, and may not protect your personal information in a manner consistent with this Privacy Policy. The provision of a link does not imply any endorsement, nor do we accept responsibility for the conduct of the companies who own those third party sites. Before disclosing your personal information on any other website, we advise you to examine the terms of use and the privacy policy of that site.

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website. If you have any queries about this Privacy Policy contact us via our company contact information contained within our Web Site